kxt8 Privacy Policy
Your personal information is completely safe at kxt8. We protect your data through SSL encryption and strict security measures, and we never sell it to third parties.
1. Introduction and Scope
This Privacy Policy ("Policy") has been prepared on behalf of the kxt8 platform ("we", "our"). It applies to users in Bangladesh and describes in detail how your personal information is collected, stored, used, and protected when you use our website, mobile site, and related services.
By using kxt8 services, you are considered to have given your consent to the terms set out in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.
2. What Information We Collect
kxt8 collects only the information necessary to provide its services. We collect two types of information — information you provide directly and information collected automatically.
Information You Provide Directly
Information you provide during registration and account management:
- Full name and date of birth
- Email address
- National ID card or passport number (for age verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Login credentials (password stored in encrypted form)
- Support messages sent via live chat and email
Information Collected Automatically
Technical information collected automatically while you browse our site:
- IP address and device type
- Browser and operating system information
- Site usage logs (page views, session duration)
- Cookie and local storage data
- Referral source and navigation path
- Transaction history and gaming activity
3. Purpose of Information Use
kxt8 uses collected information only for the legitimate purposes listed below. We never sell your personal information to third parties.
Account Management and Service Delivery
We use your information to create, verify, and maintain your account, and to complete the services you request — such as deposits, withdrawals, and gaming activity.
Age and Identity Verification
Our platform is for users aged 21 and above only. We carry out identity verification processes to confirm this age requirement and to comply with Anti-Money Laundering (AML) policies.
Customer Support
We use relevant information to properly resolve your complaints, questions, or requests and to operate our 24/7 live chat service.
Security and Fraud Prevention
We analyze log data and transaction patterns to ensure account security, detect unauthorized access, and prevent potentially fraudulent activity.
Responsible Gaming Support
This information is used to monitor your gaming behavior, identify risky patterns, and provide support or self-exclusion options when needed.
Platform Improvement and Analytics
Anonymous analytical data is used to improve user experience, monitor site performance, and plan new features.
4. Information Sharing and Disclosure
kxt8 does not sell, rent, or share your personal information with any third party without permission. However, information may be disclosed in the limited circumstances described below:
Service Providers
Only the necessary information is shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer support operations. These organizations are contractually bound to uphold our privacy standards.
Legal Obligations
Information may be disclosed to the relevant authorities when required to comply with court orders, government directives, or legal processes, or to protect the rights and safety of ourselves or others.
Business Transfers
Your information may be transferred in the event of a company merger, acquisition, or asset sale. We will notify you before any such change takes place.
With Your Consent
Before sharing your information for any purpose other than those mentioned above, we will obtain your explicit consent.
5. Cookies and Tracking Technologies
The kxt8 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
Essential Cookies
Indispensable for login sessions, security tokens, and core site functionality. These cannot be disabled.
Functional Cookies
Used to remember your preferences (language, theme) and to provide a personalized experience.
Analytical Cookies
Collect anonymous data to monitor site usage and measure performance. You can manage these from your browser settings.
6. Data Security Measures
kxt8 follows industry-standard security practices to protect your personal information. The key pillars of our security framework are described below:
SSL Encryption
All data transmissions are protected by SSL/TLS encryption, which prevents third-party access while information is being exchanged.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from unauthorized access and cyber attacks.
Password Hashing
Your password is never stored in plain form — only a one-way cryptographic hash is stored, which cannot be reversed.
Access Control
Only staff with a specific need can access your information, in accordance with their assigned roles. All access is logged and reviewed.
7. Data Retention
kxt8 retains your personal information only for as long as necessary. The retention policy for different types of information is described below:
- Account Information: For the entire duration the account is active, and for at least five years after the account is closed (as required by law).
- Transaction Records: Financial transaction data is retained for the period required by law.
- Communication Logs: Customer support conversations are kept for up to two years after resolution.
- Technical Logs: Server and access logs are generally retained for up to 90 days.
- Marketing Preferences: Until your consent is withdrawn or your account is closed.
8. Your Rights
As a kxt8 user, you have the following rights regarding your personal information. You can contact us at any time to exercise these rights.
Right to Access
You have the right to know what information we hold about you and to request a copy of it.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Erasure
In certain circumstances (beyond legal obligations), you have the right to request deletion of your personal information.
Right to Object to Processing
You have the right to object to the processing of your information for marketing or profiling purposes.
Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
Right to Withdraw Consent
You have the right to withdraw consent for any data processing carried out on the basis of your consent, at any time.
9. Protection of Minors
kxt8 provides services only to users aged 21 and above. We do not knowingly collect any information from minors. An age verification process is conducted at the time of registration.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our services, please notify us at [email protected].
10. Third-Party Services
Third-party financial services such as bKash, Nagad, and Rocket are used for payment processing at kxt8. These services have their own privacy policies that are independent of ours.
Game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others) are independent entities and operate under their own data protection standards. We are not responsible for the data protection practices of these third parties.
11. Changes to the Policy
kxt8 reserves the right to update or change this Privacy Policy at any time. For any significant changes, we will:
- Update the last-updated date on this page;
- Send an email notification to registered users if necessary;
- Display a clear notice on the site.
Continued use of our services after an update will be taken as your agreement to the revised policy. We recommend checking this page regularly.
12. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us. Our data protection team is ready to answer all your queries.
For any privacy-related requests:
We generally respond within 30 business days.
Live Chat
Use our 24/7 Bengali live chat for quick support. Our representatives are available around the clock to assist you.
Log in to kxt8 to access support services.